CredenceSoft Careers
Building the Future Together
Career Opportunities at CredenceSoft
Welcome to CredenceSoft’s career page! We’re excited to share our current job openings and invite talented individuals to join our dynamic team. At CredenceSoft, we believe in fostering an inclusive and collaborative work environment that encourages innovation and professional growth.
Why Work with Us?
Innovative Projects
Work on cutting-edge projects that make a real impact.
Professional Growth
Continuous learning and development opportunities.
Collaborative Environment
A supportive team that values diverse perspectives.
Digital Marketing
Department: Marketing
Type: Full-time
Relevant experience: 1 to 2 years
Salary: Can be negotiable as per the company standard
Responsibilities:
Proven experience as a content writer, with a strong portfolio showcasing your writing skills and creativity.(Tools used- Paraphasing)
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency in Google Analytics, Search Console, and other SEO tools.
- Strong understanding of social media platforms, algorithms, and analytics tools (e.g., Facebook Ads Manager, Google Analytics, Sprout Social).
Customer Support
Department: Customer Support
Type: Full-time
Relevant experience: 0 to 2 years
Salary: Can be negotiable as per the company standard
- Issue Resolution: Quickly address and resolve customer technical issues with software products.
- Product Knowledge: Maintain comprehensive knowledge of software products to assist customers effectively.
- Training: Conduct training sessions or create resources to educate customers on using software features efficiently.
- Collaboration: Work closely with product development, quality assurance, and sales teams to address customer needs and enhance software offerings, onboarding.
Sales executive
Department: Sales
Type: Full-time
Relevant experience: 0 to 2 years
Salary: Can be negotiable as per the company standard
- Issue Resolution: Quickly address and resolve customer technical issues with software products.
- Product Knowledge: Maintain comprehensive knowledge of software products to assist customers effectively.
- Training: Conduct training sessions or create resources to educate customers on using software features efficiently.
Service Executive
Location: Bhubaneswar/Mumbai (On-site)
Department: Sales & Service
Type: Full-time
Relevant experience: 0 to 1 year
Salary: Can be negotiable as per the company standard
About the Role:
CredenceSoft is seeking an experienced hospitality technology professional to join our team in supporting the expansion of our BookOne Hospitality Suite. This role is heavily operational, requiring a strong understanding of hospitality technology and hands-on experience with various systems, including:
- Property Management System
- Channel Manager
- Booking Engine
- Pricing Engine
- Website Builder
Experience and Skills:
- Proven operational experience in hospitality tech
- In-depth knowledge of hospitality software and systems
- Ability to troubleshoot and resolve technical issues
- Experience with team management (desired)
- Willingness to travel for business development and networking (desired)
Technical Support Engineer
Location: Bhubaneswar, India
Department: Technical Support Engineer
Type: Full-time
Education: B.Tech in any specialization
Relevant experience: 0-2 years (Freshers also can apply)
Salary: Can be negotiable as per the company standard
About the Role:
We are seeking a dedicated Technical Support Engineer to join our onsite team in Bhubaneswar. In this role, you will provide technical assistance and training to our clients while addressing service-related queries to ensure the seamless operation of our hospitality software.
Key Responsibilities:
- Provide first-level technical support for software issues related to our hospitality tech solutions.
- Manage and resolve support tickets efficiently, ensuring timely follow-up and resolution.
- Conduct technical training for clients on our software applications and systems.
- Address service-related queries and troubleshoot issues to enhance client satisfaction.
- Document solutions and contribute to the knowledge base for continuous improvement.
- Collaborate with the IT team to enhance system performance and user experience.
Qualifications:
- B.Tech in any specialization.(Mandatory)
-0-2 years of experience in technical support or a related field, preferably in hospitality tech. - Basic understanding of operating systems and networking concepts.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work independently and collaboratively in a team environment.